FAQ
Good
questions.
Still stuck? Chat to The Borough Guy or WhatsApp the crew on 083 332 7706.
How do I book?
Book online on our Book page: choose your services, your barber and the time you’d like, and the crew confirms your appointment by WhatsApp or phone, usually within the hour during opening hours.
Can I walk in without a booking?
Walk-ins are welcome when a chair is free, but booked clients are always seen first.
How do I join BRBR The Club?
Choose a membership on the Membership page and send an application. The team will be in touch to get you set up.
What benefits come with membership?
Benefits depend on the tier — see the comparison on the Membership page.
Do you come to me?
Yes — BRBR. Mobile brings your barber to your place. Travel is added to the service price: +R200 (0–5 km), +R300 (5–10 km), +R400 (10–15 km), and we quote for 15 km+.
Is a hair wash included?
Yes. A hair wash is included with BRBR. haircut services, plus a complimentary 5-minute hand massage during haircut services, subject to availability.
Can I choose my preferred barber?
Yes. Choose your barber from the Barber list when you book online, or leave it on “Any available barber”.
How do I cancel or reschedule?
WhatsApp or call us on 083 332 7706, ideally at least 12 hours before your appointment.
Do you offer beard grooming?
Yes — The Trim. (R90), The Shape. (R150) and The Shave., a traditional hot-towel shave (R200).
Where is BRBR located?
Shop G3, Langhams Lifestyle Estate, Beverley, Fourways. Tap “Get directions” in the Find Us section.
What are your opening hours?
We’re open Tuesday to Saturday, 09:00 to 17:00. Sundays and Mondays are by appointment only — WhatsApp us on 083 332 7706 to arrange a time.