The fine print

Privacy policy

BRBR The Club respects your privacy and processes personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

What we collect: your name, mobile number and email when you book, apply for membership or contact us, plus any notes you choose to add.

Why: to manage your appointments, send confirmations and reminders, respond to enquiries and, only if you opt in, share news and member offers.

Who sees it: BRBR staff, and service providers who help us run bookings, email and messaging, including Fresha (our online booking system) and WhatsApp (who must protect it too). We never sell your information.

Your rights: you may ask to see, correct or delete your information, object to processing, or withdraw marketing consent at any time by contacting us. You may also lodge a complaint with the Information Regulator.

Security: your details reach us through WhatsApp, email or Fresha, and only BRBR staff use them to look after your bookings and enquiries.

Questions? Call or WhatsApp 083 332 7706, or email bookings@brbr.club.